Support Administrator

3 months ago
# of Openings


When life changes, we can help! At Social Security Advocates for the Disabled (SSAD), we turn challenges into opportunities to enrich the lives of our clients. Our stunning Teammates are dedicated to preserving the financial well-being of clients by assisting them through the Social Security Disability benefits process.

SSAD is a nationwide advocacy organization dedicated to helping individuals apply for and obtain Social Security Disability Insurance. Our mission is to expedite the benefit claims process for our clients and to help to preserve and improve their financial well-being.

We are looking for an independent, organized and customer centric Teammate to join our team as our Support Administrator!  


Career Highlights

  • Full time position with 8:30 am- 5:30pm Monday-Friday flexible scheduling options
  • $17/hour compensation & full benefits package
  • Located in Norwell, MA


  • Support the Client Services Team with administrative support by requesting medical records, completing document transfers and preparing claim files
  • Assist our clients by completing initial claims and appeals through government portals
  • Create and maintain organized business functions by preparing documents and completing data base entries with speed and accuracy



  • At least one year of in insurance customer service or related customer centric roles
  • Capable of prioritizing and multitasking within tight deadlines
  • Ability to complete tasks with extreme detail and accuracy
  • Effective problem solving, analytical and sound judgement skill set
  • Bachelor’s Degree preferred

Our stunning Teammates are truly what makes our success possible! We are committed to providing a positive environment that fosters growth, innovation and collaboration.

To support our Teammates, we offer…

  • Tuition reimbursement, training & professional growth opportunities
  • Employee engagement- annual outings & MVP awards 
  • Health, Dental, Vision & Pet Insurance plans
  • Paid Vacation & Holiday time
  • 401K & employee stock purchase plan 

We play as individuals, but win as a team… We look forward to you joining Social Security Advocates for the Disabled on our mission to change lives!


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